Other helpful FAQs.


No, there will be no changes to your established payments, as they will be automatically migrated to Beyond Bank. This means that you will not have to make changes to your existing electronic payments (regular payments, direct debits and direct credits) or your Osko and PayID services, where you have supplied your BSB and account number.

From 7 June, where your member number rather than your account number has been supplied for real-time payments to your accounts, these payments will continue to be processed, although they will no longer be instant and are expected to take two to three business days to reach their destination accounts.

To continue to receive real-time payments from 7 June, please provide your registered PayID (mobile or email address) or Beyond Bank BSB 325-185 and account number.

Can't find what you're looking for?

Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.
Let's Chat
Have feedback or questions you would like to add to our help section?
Contact Us
Our friendly Customer Relationship Centre staff are here to assist you over the phone.
Call Us

Share this page