Other helpful FAQs.

Travel

We currently offer an incoming payment service through Western Union. This service allows the sending bank to transfer the funds as a domestic transfer, from their account to a local Western Union account.

To arrange your payment you can complete the online form. This form will provide you with the payment details, and a print friendly copy of the transfer instructions for the sending bank

Your incoming payment will take approximately 3 business days to credit your account, and will be available to you immediately.

Alternatively, you can provide the following details; 

Bank name:  Beyond Bank
Bank address: 100 Waymouth St Adelaide SA 5000
SWIFT Code: CUSCAU2SXXX
Branch No: 805-022 (do not use our new BSB)
Account No:  BSB (805022) followed by your Account Number
Account Name:  Your name
IBAN(optional): BSB (805022) followed by your Account Number

An incoming international payment incurs a fee of $8.00. Please also be aware that third party fees may be charged by intermediary financial institutions.

https://www.beyondbank.com.au/need-help/what-details-do-i-need-to-provide-if-someone-transfers-me-money-from-overseas

For payments processed via Internet Banking the fee charged is $15.00. For payments processed by our Customer Relationship Centre or local branch, the cost will be $25.00 if sent in the foreign amount or $55.00 if sent in Australian Dollars.

Please also be aware that third party fees may be charged by intermediary financial institutions for both outgoing in coming transfers.

 

https://www.beyondbank.com.au/need-help/what-is-an-international-transaction-fee

It’s a good idea to take more than one means of accessing your money with you, rather than just relying on one. For example, besides having a Visa Debit card or a Credit card, it’s worthwhile taking a Cash Passport or foreign currency as well so that if your card is stolen or lost, you won’t be left without access to cash.

Remember that it can take a few days to arrange these before you go, so it’s best not to leave getting them to the last minute.

https://www.beyondbank.com.au/need-help/how-to-access-my-funds-if-i-lose-my-card-overseas

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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