Once a card control function has been enabled or disabled, it will stay in that position until it is manually changed back.
How do I update my details on Internet Banking?
Update your contact details today by following these simple steps:
- Log in to Internet Banking.
- Select 'Settings' in the menu.
- Then ‘Contact Details’ or 'Address Details'.
Updating online requires SMS authentication for security. If your mobile number needs updating, or you are not setup for SMS security, please call us on 13 25 85 or visit a branch.
Other helpful FAQs.
Yes. Direct debits made against the card number will continue to be deducted.
If our Mobile Banking or Internet Banking service is not set up on your account, we won’t be able to apply a temporary block. In this case, the card would need to be cancelled if it had been lost or stolen. If these services are not set up, then we would be happy to assist you with setting them up.
No. Once you make a change on one of your devices, the block will apply to your account which will be reflected across all your devices.
Yes. Cancelling your card will override any temporary blocks applied.