Other helpful FAQs.

goal-home Home Loans

We can help you to lodge an application so we can understand what you need to borrow, your income details as well as understand what you own and / or any loans or credit you owe. That way we can let you know if we can help with your refinance and if is the right moment for you to do it. It is also important that you know all the details of your current mortgage such as interest rate, fees and features of your loan.

After we have done this initial assessment and collate all documents required,  we sent you the contracts you need to accept and we also have you authorize Beyond Bank to get in touch with your current financial institution to refinance your loan.

Although many aspects of the application process are standard, in order to understand how much you can borrow we need to understand your individual circumstances.

You can:

  • Contact our Customer Relationship Centre Monday to Friday 8.00am -8.00pm ACST and Saturdays 9.00am-3.00pm ACST
  • Contact us via Live Chat for general information Monday to Friday 9.00am -6.00pm ACST and Saturdays 9.00am -3.00pm ACST
  • Attend a branch
  • Or have one of our experienced Mobile Relationship Managers come to you.

Can't find what you're looking for?

Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.
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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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