Samsung Pay

Would you like to know how to get started or what to do if your device is lost or stolen? Find out these and other commonly asked questions by people using Samsung Pay.

1. From the Home screen, touch Apps

2. Touch Samsung Pay

3. Touch ADD or, if this is the first payment card being added, touch Add a Credit card or Debit card

4. Align your card inside the frame to automatically detect the card number and expiration date. Note: Touch Enter card manually if your device cannot detect the card information

5. Please verify the information captured by the camera

6. Enter the remaining information and touch NEXT

7. Review the terms and conditions, and then touch AGREE TO ALL

8. If necessary, select a method to authenticate your identity using a one-time password (OTP) or by calling the verification centre on 1800 857 959

9. Enter the OTP and touch SUBMIT

10. Enter your signature like you would sign on the back of your card and touch SAVE. Note: If you are unsatisfied with your signature, touch Retry to sign again

11. Touch DONE to complete the process

12. After your card is added to Samsung Pay, it will be verified by Visa and Beyond Bank. On average, verification will take approximately 5 to 10 minutes. During that time, you will be unable to use your card in Samsung Pay. Note: You can continue to add cards while others are being verified

13. After the card is verified, it can be used immediately to make a purchase.

1. Initiate Samsung Pay by either swiping-up from the home button or opening the Samsung Payapp from the home screen

2. Select your Beyond Bank Visa Debit or Credit card by swiping left or right. before touching your phone to the reader or an error might occur. Samsung Pay Frequently Asked Questions

3. Verify your fingerprint and touch your phone to either the card reader or NFC reader to complete the transac tion. Alternatively, enter your 4-digit Samsung Pay PIN if you have chosen not to use the fingerprint feature. If you have a Samsung Galaxy S8 or Galaxy S8+ smart phone you can authorize the payment using the Iris scanner.

Please note that you must wait until the verification is over.

1. After putting on your Gear smartwatch, you will be prompted to enter PIN once to authenticate the device. Samsung Pay on Gear needs to be authenticated each time the Gear smartwatch isput on and requires a periodic connection to a compatible smartphone with SamsungPay and internet access

2. Press and hold the Back button to launch Samsung Pay

3. The last card used or latest card added will be shown. You can select the card you want to pay by swiping left or right, or by rotating the bezel to select card

4. Tap on the Pay button to make payment

5. Place the top crown of your Gear smartwatch near the NFC or MST area to pay.

You should contact us straight away on 13 25 85 so the lost or stolen card can be cancelled and no further purchases made.

You should also delete the lost or stolen card from Samsung Pay:

1. Open Samsung Pay and select the card you want to delete

2. Tap Delete card from the More menu

3. Confirm the deletion by verifying with your fingerprint.

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to remotely Lock or Wipe your device (also Locking or Wiping Samsung Pay and all the payment cards registered in it).

If you just want to suspend your Beyond Bank Visa Debit or Credit card temporarily, login to Samsung Find My Mobile service and suspend your card. Please note your physical Beyond Bank Visa Debit or Credit card can continue to be used.

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Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit License 237 856 ('Beyond Bank') arranges travel insurance as agent of AWP Australia Pty Ltd ABN 52 097 227 177 AFSL No. 24563.

All other general insurance is arranged as agent of Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No 234708 (Allianz).

Neither we nor any of our related companies guarantee the benefits payable under the policies or the repayment of any premium. PremierCare® is a registered trade mark of Beyond Bank Australia.

When we arrange insurance, we may receive a commission from the insurer. The commission is calculated as a percentage of the premium you pay, not including any taxes or other government charges. The amount of commission varies depending on the type of insurance and will be in the range of 0% to 30%. Commission is only payable on premium actually paid. We may also receive a profit share payment based on the profitability of eligible products in our insurance portfolio. Ask us for more details before we provide you with the services.

Any advice here does not take into account your objectives, financial situation or needs, which you should consider before acting on any of our recommendations. All information regarding the benefits, features or extent of cover provided by any of the policies is provided as a summary only. You should refer to the relevant Product Disclosure Statement (“PDS”) for the full policy terms, conditions, exclusions and limitations. The PDS can be reviewed from this website or you can call us on 13 25 85 and request a copy. If you obtain or purchase insurance through our website you also agree to have received our Financial Services Guide (FSG) which is available from this website. 

Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/ Australian Credit Licence 237856 is an agent for Allianz Australia Insurance Limited (ABN 15 000 122 850) of Level 12, 2 Market Street, Sydney, NSW, 2000, telephone number 132 664.

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