What should I do if my device is lost or stolen?

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to remotely Lock or Wipe your device (also Locking or Wiping Samsung Pay and all the payment cards registered in it).

If you just want to suspend your Beyond Bank Visa Debit or Credit card temporarily, login to Samsung Find My Mobile service and suspend your card. Please note your physical Beyond Bank Visa Debit or Credit card can continue to be used.

Other helpful FAQs.

Can't find what you're looking for?

chat
Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.
Let's Chat
feedback
Have feedback or questions you would like to add to our help section?
Contact Us
services
Our friendly Customer Relationship Centre staff are here to assist you over the phone.
Call Us
Back to top

Share this page