What should I do if my phone is lost or stolen?
It is important to call us on 13 25 85 as soon as possible when you believe the security of your funds may have been compromised.
A Member Service Consultant in the Customer Relationship Centre will be able to lock your Internet and Mobile Banking until you find or replace your phone and are able to reset the login details.
https://www.beyondbank.com.au/need-help/what-to-do-if-my-phone-is-lost-or-stolen