When taking out a home loan, financial institutions use several criteria to assess a person’s eligibility and ability to service the loan. Beyond Bank’s mobile bankers provide guidance and support to customers throughout the loan application journey, which can sometimes be a little bumpy.
Judith and Fungai Chiganangana applied for a home loan with Beyond Bank after learning it was one of the only financial institutions with remaining places for the First Home Guarantee (FHBG).
The couple moved to Australia from Zimbabwe in 2010, had become Australian citizens and met all the criteria to be eligible for the FHBG.
Judith was a nurse, simultaneously working a full time and casual job before accepting a 12-month fixed term employment contract at a local hospital in Western Australia.
Fungai, working on a casual basis, was the main caregiver to their three children.
Judith and Fungai were looking to buy a home close to Judith’s workplace, but unfortunately they were unsuccessful in getting approved for a home loan.
Beyond Bank advised the couple that their loan application could not be supported by casual income, and they would need to wait until Judith had completed six months of her new contract.
Although the couple was disappointed at that point, they were committed to the process of owning their own home.
Timing is everything.
At the start of the new year, Fungai shared that Judith had just received permanency at the local hospital and they resubmitted their application soon after.
This time it was approved and their Beyond Bank home loan settled shortly after, enabling them to buy their new home.
“I still can't find the appropriate words to describe how Beyond Bank dramatically helped us change our lives,” Fungai said enthusiastically.
“There is no better dream than to have what one calls your own home – the great Australian dream.
“Not having any experience with the home buying process, we had feared it would be a complicated process – but Beyond Bank made it so simple and stress free.
“They guided us through everything we did, and we cannot thank them enough.”
Ready to see if we can help you get into your dream home?
Connect with an experienced Lending Specialist. Schedule an appointment or call us on 13 25 85 Monday to Friday 8am – 8pm, Saturday 9am – 3pm (Adelaide time).
