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Communications Outage Affecting Branches

June 2014
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Communications Outage Affecting Branches

Update at 1pm (ACST): Branches are now back up and running.

We wish to advise members that as a result of network/carrier problem with a supplier, some of our branches are currently unable to access our communications network.

As a result, some of our branches will be operating offline which means that wait times may be higher than normal and we may need you to access ATMs or alternate channels in the short term.

Our ATMs and Internet Banking service are operating as normal.

We are working on this issue as a matter of priority and hope to have it resolved shortly.

Thank you for your patience and we apologise for any inconvenience.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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