Need help?

We’re for and with you - your frequently asked questions are answered here! Help with everything from internet banking and mobile app to loan applications and card management.

Prefer to contact us directly?

Our live chat is available Monday to Friday 9.00am - 6.00pm ACST and Saturday 9.00am - 3.00pm ACST.

Let's Chat

Do you have a general enquiry or looking for some information on a new product or service? Send us an email and we’ll get back to within two business days.

Enquire Now

Our Customer Relationship Centre staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACST excluding national public holidays. 

Call 13 25 85 within Australia
Call +61 8 8205 8888 from overseas

Had your card lost or stolen, or noticed a suspicious transaction? 
Our Fraud Monitoring Team is here to help. Contact them outside of our normal hours, 24/7 with these types of card queries. 

Call 1300 705 750 within Australia
Call +61 2 8299 9534 from overseas

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