We're here to help!

Our friendly Member Contact Centre staff are here to assist you Monday to Friday 8.00am – 8.00pm (9.00am - 6.00pm for Live Chat), and Saturday 9.00am - 3.00pm (ACST), excluding national public holidays.

You can choose from a wide variety of ways to chat with us from in person, over the phone or online.

If you have a quick question whilst browsing, you can livechat for an instant answer. If you need further assistance, we will direct you to the most appropriate channel.

Chat now

If you are a customer and are registered for Internet Banking, send us a secure message to discuss your accounts or personal details with us.

Message us


Do you have a general enquiry or looking for some information on a new product or service? Send us an email and we’ll get back to within two business days.

Enquire online

If you have a question about your accounts, accessing your money or are looking for additional services please give us a call.

13 25 85


Phone Banking 
13 14 02 or +61 8 8205 8800

Beyond Bank Wealth Management 
1800 061 320

Having trouble?

24 Hour Lost or Stolen Cards 

1800 648 027 or +61 2 8299 9101

Report Card Fraud 
1300 705 750 or +61 2 8299 9534

Give feedback

We'd love to hear from you, make a complaint or provide feedback.

You can also give feedback or ask a quick question via your preferred social channel. We are on FacebookTwitterInstagram and LinkedIn.

Financial planning services are provided by Eastwoods Wealth Management Pty Ltd ABN 17 008 167 002 / AFSL 237853 trading as Beyond Bank Australia Wealth Management.  Eastwoods Wealth Management Pty Ltd is a subsidiary of Community CPS Australia Ltd ABN 15 087 651 143 / AFSL 237 856 trading as Beyond Bank Australia.

Share this page


For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

Continue to Website