For and with you
About Us

About Beyond Bank.

At Beyond Bank Australia, we’re for and with you.

All banks are the same, right? Wrong.

Beyond Bank is different.

We know that living the life you want, starts with a team that’s for and with you.

Beyond Bank is for customers, with customers; for community, with community.

We are for and with you.

A mother laughs and plays with her two young children. They are snuggled up on the couch together and enjoying quality family time.

Our beginnings.

Beyond Bank is one of the largest, 100% customer-owned mutual banks in the country with credit union heritage. We were formed more than 60 years ago by people who felt left behind by a banking system that didn't meet their needs or expectations. 

Our vision is not to be the biggest bank, but to be the best bank for relationships. We strive to create and return value for our customers and communities, and through this, help to change lives.

Our commitment is one of balance.

We value the contribution of our people and the support of our customers by helping to make our communities better places to live and work.
We aim to be a sustainable business that balances profit and purpose.
We strive to reduce our environmental footprint by using resources efficiently, reducing consumption, and helping our customers and people to do the same.

Our awards.

Digital and service excellence awards.

As a customer-owned bank, delivering the best possible experience to our customers is one of the core foundations of Beyond Bank, and we have the awards to prove it.

  • Roy Morgan Customer Satisfaction Awards - Bank of the Year 2022
  • Canstar's Customer Owned Bank of the Year, Digital Banking 2015 - 2023
  • Canstar's Customer Owned Bank of the Year, Most Satisfied Customers 2023
  • Forbes World's Best Banks for 2023

We're owned by our customers.

Our customers are our shareholders, so there are no competing interests. All profits are returned to our customers through better rates, fairer fees, responsible lending, superior customer service and our multi-award winning internet banking and mobile app.

Everything we do is to benefit our customers and their communities. We understand that when our customers and communities thrive, so do we.

Our way of banking.

  • We are focused on building the best relationships. Our people are passionate, competent and trusted advisers – and are driven to help change lives.
  • We operate branches across the country - in ACT, New South Wales, South Australia, Victoria and Western Australia.
  • We provide personal, business and community banking services.
  • Our customers' ongoing feedback has helped make our mobile and online banking services simple, easy, and multi-award winning.

We’re for and with home owners.

If you’re looking for a great home loan, check out our latest offer. 

Our focus.

We're building a sustainable business today to change lives tomorrow.

Our leadership.

Jake from the Beyond Bank Australia Executive Team

Meet our Executive Team

Beyond Bank Board Directors

Meet our Board of Directors


Discover how we change lives in our Corporate Report.

We share our achievements, strategic priorities for the future and our impact on people and the planet.

Find out more about Beyond Bank.

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