Father using laptop for freelance work sitting on the sofa at home while his two kids playing peacefully together on the floor. Busy single parent is babysitting and working on the distance
For and with you
Financial Wellbeing

Supporting you when times are tough.

If you're feeling overwhelmed by money or personal issues, it can be hard to know where to turn. You don't have to go it alone. 

Supporting our customers with financial hardship assistance.

As cost-of-living pressures and natural disasters continue to take their toll on many communities, you may feel overwhelmed by money or personal issues. With so much uncertainty, we know it can be hard to know where to turn.

Beyond Bank is committed to assisting our customers experiencing financial difficulty.  Our dedicated Credit team are available and may be able to assist further by seeking to work with our customers, exploring various options and tailoring forms of assistance based on the circumstances of each customer.

Apply for Financial Assistance

If you are facing hardship and would like to discuss the options available, please complete our Financial Assistance form and we will get in contact with you.

Help is available.

Many charities and community organisations have emergency relief services to help with food, housing, bill payments and emotional support.

Government Assistance

Phone: 132 850
Website: servicesaustralia.gov.au

St Vincent de Paul Society

Phone: 13 18 12 (Option 3)
Website: vinnies.org.au

The Salvation Army

Phone: 1300 662 217
Website: salvationarmy.org.au

National Debt Hotline 

Phone: 1800 007 007 (open Monday to Friday, 9:30am to 4:30pm)

Website: ndh.org.au

Other useful resources.