Lending.

Generally speaking, we can fulfil requests of up to $3,000 in our branches without notice. For amounts over $3,000, we request a minimum of at least 1-2 business days' notice to allow us to ensure that we can have the additional funds available for you in the branch when you visit.

If your request is urgent, please call us on 13 25 85 or contact the branch directly, and we would be happy to try and assist with your urgent request where we are able.

In line with helping to keep your account safe and meeting regulatory requirements, you will require photo identification when visiting the branch for a cash withdrawal, and we may need to confirm additional details with you to be able to action your request.

Business Banking is a section within Internet Banking which enables you to process 'batch' transactions.

Batch transactions allow you to process multiple payments within one transaction. The Business Banking Guide will assist you in navigating the Business Banking system and processing both manual and Cemtex batches within our online platform. Download the guide here.

Business Banking Batch processing.

Creating a batch when two signing authorities required.

Batch payment email notifications.

Processing a batch payment with accounting software.

Yes. There are different levels of authority within business banking:

• Full Access – allows members to view, create, update (edit), approve and submit a batch.
• View Only – will disable batch access in business banking. Members will be able to only view existing batches and not perform any functions in business banking.
• Create and Update – allows members to view, create, update (edit) a batch but not approve, delete or submit.
• Create, Update and Approve – allows members to view, create, update (edit), delete and approve a batch, but not submit a batch.

This can define relationships and allows members to assign business banking authority controls based on account relationships. For example, “Full Access” for company directors and “Create and Update” for accountants/finance departments, etc.

The requirements to update this will depend on the organisation type. For more information specific to you visit a branch or call us on 13 25 85. 

On two to sign accounts, both signatories are required to approve the batch.