For and with you
Help & Contact

Need help?

We’re for and with you - your frequently asked questions are answered here! Help with everything from internet banking and mobile app to loan applications and card management.

Prefer to contact us directly?

Our Customer Relationship Centre staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACDT excluding national public holidays.
Call 13 25 85
Our Customer Relationship Centre staff can also help you overseas.
Call +61 8 8205 8888
Had your card lost or stolen, or noticed a suspicious card transaction? Our Card Monitoring Team is here to help. Contact them outside of our normal hours, 24/7 with these types of card queries.
Call 1300 705 750
Our Card Monitoring Team can also help you overseas.
Call +61 2 8299 9534

Have a general enquiry?

Do you have a general enquiry, or are you looking for some information on a new product or service? Send us an email and we’ll get back to you within three business days.