Phone Banking FAQs
What can I do through phone banking?
- Check your savings, term deposit and loan account balances
- Check your last 10 transactions on each account
- Transfer funds between accounts
- Transfer funds to another membership with us
- Pay bills using BPAY®
- Change your passcode
- Access multiple memberships
- Check your interest earnings on, or charged to, your accounts
- Get a branch location.
How can I access Beyond Bank phone banking services?
You can access our telephone banking services, anytime, anywhere. Chat to one of our consultants or access us through our automated Telephone Banking service on 13 14 02 - available 24 hours a day, 7 days a week.
Either follow the phone prompts to manage your money, or press five to talk to one of our Australian-based Member Service Consultants.
Can't find what you're looking for?
Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.
Let's chat