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Internet & Mobile Banking issue.

December 2018
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See Facebook post for any ongoing updates >

UPDATED 25/12 9:45am (ACDT)

The issue affecting our Internet Banking & Mobile App continued intermittently overnight for short periods. These occurred around 3:30 pm, 9:30pm and again at times between 11pm and 2am for periods of up to 20 minutes. Currently, services have been stable since this time, but if the issue reoccurs please try again after 30 mins. We apologise for the inconvenience and thank you for your patience while we work through this issue over the holiday period.


Intermittent issue - 24/12 4:30pm (ACDT)

We are currently experiencing an intermittent outage affecting our Internet Banking and Mobile App. Our team is investigating this as a priority and understand the stress this may cause due to it being Christmas Eve. We will keep you updated as more information becomes available.

We apologise for any inconvenience and thank you for your patience.


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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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