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Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

Read our latest stories below.
 

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Scheduled Maintenence 9th August

Due to scheduled maintenance, our Internet Banking, Mobile Banking and Phone Banking services will be unavailable on Sunday 9th August 2015, from 2:15am (ACST) for approximately five hours.

We apologise for any inconvenience this may cause

Internet Banking Issue

Update: This issue has now been resolved and Internet Banking can be accessed as per normal.

We are currently experiencing an issue relating to Secure SMS services within Internet Banking. This may prevent customers from performing some transactions or accessing e-statements, when a Secure SMS is required. We are investigating this issue and aim to resolve as soon as possible. We apologise for any inconvenience caused, our Member Contact Centre is available to assist from 8am-8pm on 13 25 85,

 

Changes to Branch Hours

We wish to advise that this Tuesday 21 July our Gawler, Seaford and Victor Harbor branches will be closed from 4.00pm, and Salisbury branch from 4.45pm.

Our Member Contact Centre (13 25 85) will remain open and Internet, Mobile and Phone Banking will continue to be available during this time.

End of Financial Year Statements

We wish to advise that unfortunately the delivery of both paper statements and eStatements for June 2015 has been delayed due to an unforeseen issue.

We are working on this issue as a matter of priority, with the aim of having eStatements available from Monday 6 July and paper statements sent from Wednesday 8 July.

Thank you for your patience. We apologise for any inconvenience caused.

Feedback on new Internet Banking

Thank you to everyone who has provided us with feedback on our new Internet Banking service. As a result of your feedback we will be making the following improvements to the site in the coming weeks:

  • Provide additional labeling around the search function to make it easier to find
  • Add a running balance next to every transaction
  • Add the full date to every transaction

We would like to remind you that our old Internet Banking service will no longer be available from Monday 15 June and you will automatically be directed to our new service

We hope you enjoy the new Internet Banking!

Queen's Birthday Public Holiday

We wish to advise that our ACT, SA and NSW branches will be closed on Monday 8th June for the Queen's Birthday public holiday.

Our Member Contact Centre (13 25 85) and WA branches will remain open and Internet, Mobile and Phone Banking will continue to be available during this time.

New Internet Banking is here to stay

Our New Internet Banking has been available to members since 8 April 2015 and we've had highly positive feedback.

Based on the enhanced experience we offer in the new Internet Banking, our current Internet Banking platform will only be available until 31 May 2015, after which time, all members will access the new Internet Banking platform as our standard.

Use our New Internet Banking here.

View our introductory video here.
 

Travel Advisory - Earthquake in Nepal

Please refer to this Travel Advisory for information concerning those affected by the Earthquake in Nepal.

Hunter Natural Disaster Appeal

Following the severe weather events across the Hunter Valley, we invite you to help raise funds to support those in need and aid the recovery effort.

Severe weather has battered the region over a sustained period and there are many residents who have experienced significant loss during this time.

As a demonstration of our support, we have kick-started the fundraising with a $50,000 donation from the Beyond Bank Foundation.

We are accepting donations through our branches and Member Contact Centre on 13 25 85. Donations over $2 are tax deductible.

Our thoughts go out to those affected by the severe weather. If you have been affected and are in need of assistance, please talk to us about your immediate financial needs and how we can provide support by calling us on 13 25 85 or speaking with staff at your local branch.

Find out more here.

Internet Banking Technical Difficulties

Update: This issue has now been resolved and Internet Banking can be accessed as per normal.

If you are using Internet Explorer to access Internet Banking we are currently experiencing technical difficulties. We are in the process of rectifying this as promptly as we can. We apologise for any inconvenience this may cause.

You can still access Internet Banking from another browser, such as Mozilla Firefox or Google Chrome.

This may be a good time to experience our New Internet Banking platform which is currently working on all browsers.

To try our new Internet Banking log in here.

 

Need help?
13 25 85

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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