News

Want to stay up-to-date with our latest news?

Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

Read our latest stories below.
 

Stay in touch.

Internet Banking possible performance degradation

Due to scheduled maintenance Internet, Mobile and Smartphone Banking may experience performance issues on Sunday 31st August from 7pm until approximately 3am on Monday 1st September (ACST).

We apologise for any inconvenience this may cause.

Member Survey

We would like to advise members that over the next few weeks we will be conducting a Member Survey to hear your opinions about Beyond Bank, your levels of satisfaction and your attitudes toward us and our products. Members will be randomly selected to participate, and will receive a survey email invitation from ChantLink.

Your feedback is greatly appreciated, and we encourage all invited members to take part.

Individual responses will be strictly confidential and only your answers and broad demographics will be reported (not your name or personal information)

If you have any concerns about participating in this research, please contact us on 13 25 85.

Travel Advisory - Hurricane Iselle and Hurricane Julio

Please refer to the following information concerning those affected by Hurricane Iselle and Hurricane Julio in New Zealand.

SCAM ALERT Phishing Attack

Beyond Bank is aware of a current email scam targeting customers purporting to be from Beyond Bank Australia claiming that their online banking has been temporarily suspended, urging the customer confirms their account identity in order to regain access to their online banking.


Please see example of hoax email:


Dear Customer

your online banking has been temporarily suspended, due to irregularities on your account. We urge you confirm your account identity in order to regain access to your online banking.

Click here to get started

Note: This warning is only valid for 24hrs. Failure to adhere to this warning, will lead to the termination of your online banking.

Security Team
Beyond Internet Bank


Please do not click on any links, open attachments or enter any personal information in these emails. Beyond Bank will never send you an email with links to Internet Banking or ask you for personal information.


If you have clicked a link, opened an attachment, or noticed anything unusual within your Internet Banking session, call us immediately on 13 25 85.


Please refer to the Stay Smart Online website for information on securing your computer.

Malaysian Airlines Travel Advisory

We would like to extend our deepest sympathy to all those affected by this event. Please refer to the following information concerning those affected by Malaysia Airlines flight MH17 on 18 July 2014.

Member Survey

We would like to advise members that over the next few weeks we will be conducting our Annual Member Survey. Members will be randomly selected to participate, and will receive a survey email invitation from ORIMA Research. Your feedback is greatly appreciated, and we encourage all invited members to take part.

If you have any concerns about participating in this research, please contact us on 13 25 85.

Scheduled Maintenance 15 July

Due to scheduled maintenance Internet Banking will be unavailable on Tuesday 15h July 2014, from 3:30am until approximately 4:00am (ACST).

We apologise for any inconvenience this may cause.

Scheduled Maintenance 13 July

Due to scheduled maintenance, loan applications in Internet Banking will be unavailable on Sunday 13 July 2014 between 6am and 6pm (ACST).

We apologise for any inconvenience this may cause.

Changes to our newsletter

Changes to our newsletter

At Beyond Bank, we believe in caring for the community, the environment and our planet. By building sustainable practices into everything we do, we can create long term benefits for our customers, employees and the community – and as a customer owned bank, we also believe in returning value to everyone who banks with us.

For these reasons, we’ve decided to take the next steps in the way that we deliver our newsletter.

Changes to how you will receive your Pathways magazine

From the October issue onwards, Pathways will undergo a transformation from the printed newsletter you currently receive with your statement, to an interactive, online publication. This will allow us to better tailor our content to suit your needs.

By not printing the newsletter we will reduce the amount of paper we use by nearly 1.2 million sheets a year – what a fantastic way of lowering our impact on the environment!

While there will not be a printed version of the newsletter arriving in the post from October, we will still bring you a range of news and advice.

For news and updates on how the digital Pathways is evolving, follow us on Facebook  or on Twitter.

To ensure we are providing content you will enjoy, we would love it if you could complete a short survey and tell us what is important to you.

Scheduled Maintenance 6 July

Due to scheduled maintenance, loan applications in Internet Banking will be unavailable on Sunday 6 July 2014 between 6am and 6pm (ACST).

We apologise for any inconvenience this may cause.

Need help?
13 25 85

Online Enquiry


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