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Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

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Brand Research – August 2016

We would like to advise our members that you may receive an email inviting you to participate in a brand research survey during August and September.

The survey is being conducted by Ipsos, who are specialists in media and branch research. They will be conducting the survey online using a series of research panels across the regions we are located in. Those who opt in to participate will be able to complete the survey on the device of their choice.

Please note that you complete the survey anonymously (no personal information is requested) and responses are aggregated and used for research purposes only. The survey is being conducted in accordance with the provisions of the Privacy Act 1988 (Cth), and all the information you provide is totally confidential.

We will never ask you to participate in surveys without providing notification on our website so that you can ensure it is legitimate. We will never request that you provide password or PIN details, or log in to Internet Banking, via links in emails or surveys.

If you have any queries regarding the survey please call us on 13 25 85.

Rate Change effective 16 August

Beyond Bank Australia announced a broad range of changes to its interest rates on Wednesday 10th August on the back of the RBAs August official rate move.

The changes see owner occupied variable home loan rates dropping 14pts (on standard variable and package loans) and up to 30pts on <80LVR total home loan package rates. Beyond Bank's fixed home loan rates for 2, 3, 4 & 5 year terms have also decreased.

Beyond Bank's investment and business variable loan rates all received a decrease of 10pts.

In good news for investors, Beyond Bank made the decision to increase its 2 - 5 year term deposit rates.

All rate changes are effective from Tuesday 16th August 2016.

The rate decisions provide a good outcome for all of Beyond Bank's owners (who are their customers). Balancing the needs of borrowers (owner occupied and investor) and investors provides a unique challenge in this low rate environment.

The rate changes look to provide value to customers right across Beyond Bank’s 200,000+ member base.

Win a Toyota Corolla promotion

Congratulations to Kyle Markus Cooper of Hackham in South Australia!

Kyle has won a Toyota Corolla as a part of our 'Win a Toyota Corolla' promotion simply by taking out Car Insurance with us.

Happy driving Kyle and congratulations!

 

 

Travel Advisory Mt Rinjani Volcanic Ash Cloud

The following Travel Advisory concerns those affected by the Mt Rinjani volcanic ash cloud.

We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

Interest Rate Announcement

The Reserve Bank has reduced the official cash rate by 0.25%.

As a result, we are now reviewing our rates and will let you know as soon as possible of any changes that may affect you.

Thanks for your patience and we will be in touch soon.

Travel Advisory Nice Attack

We are aware that an unfortunate event has occurred during Bastille Day celebrations in Nice, France with a large motor vehicle colliding with a crowd of people. We would first like to extend our deepest sympathy to all those affected by this tragic event.

For information relating to claims arising from the attack in Nice, France please refer to this Travel Advisory.

Travel Advisory Turkey

For information relating to claims arising the military action in Turkey please refer to this Travel Advisory.

We would like to extend our deepest sympathy to all those affected by this tragic event.

Beyond Bank extends sponsorship of the Credit Union Christmas Pageant

Beyond Bank Australia is delighted to announce it will continue to support the Credit Union Christmas pageant for another three years.

Credit unions (including Beyond Bank) have been naming rights sponsor of the Credit Union Christmas Pageant for the last 20 years.

“The credit unions strongly believe that the Christmas Pageant is a unique opportunity to give back to the community that supports us each and every day,” said Beyond Bank CEO and Chair, Credit Union Pageant Company, Robert Keogh.

“The credit unions’ continuing commitment to the Pageant is a reflection of their longstanding and unwavering support of community initiatives.

“The credit unions have enjoyed bringing this event to the people of South Australia, and are looking forward to another three years of collaboration with Events South Australia sharing the powerful message about the value and importance of community.”

The deal, announced today, will extend the naming rights sponsorship by a further three years, up to and including 2018.

Planning is well underway for the 2016 event which will be held on Saturday 12 November.

“Being part of the local community is at the heart of everything we do at Beyond Bank and we are thrilled to once again be part of the naming rights sponsorship,” said Mr Keogh.

“More than 500 Credit Union staff, family and friends are involved in the Pageant and it remains one of the most enduring partnerships in our great State.

Overnight Payments Issue 7 July 2016

This issue has been fully resolved for all members and all payments have come through. We sincerely apologise for any inconvenience caused. Please contact us directly if you have any remaining issues as a result of the delay. Thank you for your patience.

Scheduled Maintenance - 10 July

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Sunday 10 July 2016 from 12am until approximately 7:30am (ACST).

We apologise for any inconvenience this may cause.

Need help?
13 25 85

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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