News

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Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

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Anzac Day Public Holiday Notice

We wish to advise that our branches will be closed on Friday 25 and Saturday 26 April for the Anzac Day public holiday.

Our national Contact Centre (13 25 85) will be closed on Friday and re-open on Saturday 26 April from 9am - 3pm (ACST).

Internet, Mobile and Phone Banking will continue to be available during this time.

Easter Public Holiday Notice

We wish to advise that our branches and national Contact Centre will be closed from Friday 18 - Monday 21 April over the Easter period.

Internet, Mobile and Phone Banking will continue to be available during this time.

Beyond Bank Wealth Management wins National Award

For the second year in a row, Beyond Bank Wealth Management (formerly Eastwoods) has been awarded the prestigious Licensee Select National Practice of the Year 2014 Award.

The annual award recognises Beyond Bank Wealth Management for:

  • A well defined business strategy and operational processes across the business;
  • A progressive financial planning business model;
  • A solid financial performance; and
  • A strong professional and ethical team culture

Fulfilling this criteria demonstrates our professionalism – Beyond Bank Wealth Management has a true commitment to putting clients first and our strong financial performance shows that our clients invest with us for quality advice and positive financial outcomes.

The Licensee Select National Practice of the Year Award represents Beyond Bank Wealth Management’s outstanding team effort dedicated to the provision of quality financial planning advice across Australia.

Congratulations to all of the team at Beyond Bank Wealth Management!

Licensee Select is a division of Westpac Banking Corporation ABN 33 007 457 141 and provides various financial planning support services to independent financial planning firms across Australia.

Latest security alert - Heartbleed Bug

Beyond Bank is aware of the recently discovered ‘Heartbleed Bug’ which affects Open Secure Socket Layer (OpenSSL) - the software that helps protect internet services.

While Beyond Bank Australia does use SSL to provide security of data within our internet sites & services, we can confirm that our systems are not affected by the Heartbleed bug.

If you have any questions or concerns please contact us on 13 25 85.
 

Scheduled Maintenance 6 April

Due to scheduled maintenance, our Internet Banking, Mobile Banking, Telephone Banking and SMS services will be unavailable on Sunday 6 April 2014 from approximately 12am until 7am (ACST).

We apologise for any inconvenience this may cause.

Urgent Maintenance - 20 March

Our Internet Banking, Mobile Banking, Telephone Banking and SMS services were briefly unavailable due to urgent maintenance this morning between 8:30am and 9am (ACDT). We apologise for any inconvenience, if you were affected by the outages and would like to speak with a consultant please call us.

Scheduled Maintenance - 20 March

Due to scheduled maintenance, our Internet Banking, Mobile Banking, Telephone Banking and SMS services will be unavailable on Thursday 20 March 2014 from approximately 12am until 3am (ACDT).

We apologise for any inconvenience this may cause.

Urgent Scheduled Maintenance - 18 March

Due to scheduled maintenance, our Internet Banking, Mobile Banking, Telephone Banking and SMS services will be unavailable on Tuesday 18 March 2014 from approximately 7:30pm until 10pm (ACDT).

We apologise for any inconvenience this may cause.

Student Account Reminder

We would like to remind all members with a Student Account that you need to supply us with suitable evidence of your continuing status as a full-time student by 31 March 2014 in order to continue to receive fee free banking.

To receive the Full-Time Student Fee Waiver please provide one of the following documents as evidence of your full-time student status:

  • Student ID card – displaying the full-time status. If the card is issued for more than one year, a current year sticker should be present. (If the student ID card does not include a full-time student status we will accept it if it is accompanied by a current student concession public transport pass); or
  • A Statement of Enrolment from the Education Institution; or
  • A letter from the Education Institution stating the applicant’s name and full-time student status. This letter must be from the School Registrar and must contain a school stamp.

These can be scanned and emailed to us at contactus@beyondbank.com.au or you are welcome to take them into your local Branch for verification.

If you have any queries regarding the Student Account and identification requirements, please call us on 13 25 85.

Take advantage of fee free student banking. It’s all part of our commitment to providing another way to bank.

It's time to get PINwise!

From 1 August 2014, Australia is moving toward replacing signatures with a PIN because it’s a faster, more secure way to pay than using a signature.

There is only a one in 10,000 chance of someone guessing your PIN. Your signature is there for all to see, but only you know your PIN.

Why use a PIN?

  • It’s safer - While signatures can be forged, your PIN is your secret - making it the more secure form of identification.
  • It’s faster – You can get through the checkout faster by avoiding the need to find a pen that works.
  • It’s convenient - You can change your PIN at any rediATM, day or night, as long as you know the existing PIN on the card. You can also change it at any of our branches, as long as you have another form of identification handy.

Also, if you have a Visa Debit or Credit card, you can use PayWave for purchases under $100 - no need to PIN or sign, simply hold your card to the terminal and wait for the beep.

If you don’t have currently have a PIN on your card, visit your nearest Branch and we’ll help you set one up.

For more information visit: www.pinwise.com.au


Need help?
13 25 85

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