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Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

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Scheduled Maintenance 14 September

Due to scheduled maintenance, Internet, Mobile and Smartphone Banking and some ATMs will be unavailable on Sunday 14 September from approximately 9:30am until 11am (ACST).

We apologise for any inconvenience this may cause.

Scheduled Maintenance 7-September

Due to scheduled maintenance Internet, Mobile and Smartphone Banking will be unavailable on Sunday 7 September from 3.30am until 5.30 am (ACST).

We apologise for any inconvenience this may cause.

redi to win $5,000?

Every week from 1 September through to 30 November 2014, you have a chance to win $5,000 simply by using a rediATM.

Three simple steps:

For a chance to win $5,000 weekly simply:

  1. Make an eligible withdrawal* at any rediATM between 1 September and 30 November 2014
  2. Enter online at rediATM.com.au/win
  3. Keep your rediATM receipt

Finding a rediATM is easy

With thousands of big red ATMs around Australia, rediATMs are easy to find. Visit rediATM.com.au/atm-locator or download the free ‘rediATM Finder’ Android or iphone app.

 

Important information: 1. Full Terms & Conditions are available at rediATM.com.au/win 2. Entry is only open to Australian residents aged 16 and over, who hold a valid debit card issued by Beyond Bank Australia. Valid debit cards exclude commercial (business) debit cards. 3. Entrants must not have closed their debit card account or have any overdue monies owing on their debit card account and their account must not be in arrears as at the applicable draw date/time, in order to be eligible to claim a prize. 4. *Entrants must make a cash withdrawal of any amount using a valid debit card (including rediCARD) issued by Beyond Bank Australia at any rediATM, keep their receipt and enter at rediATM.com.au/ win and supply all the information requested including the transaction time and date on the receipt. Balance enquiries, transfers, deposits, and change of PIN at a rediATM are not eligible for entry. 5. Competition opens 12.01am AEST on 01/09/2014 and ends 11.59pm AEDST on 30/11/2014. 6. A week refers to Monday to Sunday and a winner is drawn the following Thursday at 12.00pm (noon) AEST/AEDST (as applicable in NSW) at Anisimoff Legal, Level 5, 492 St Kilda Road, Melbourne, Victoria 3004. Therefore the first draw will take place on Thursday 11/09/2014 and last on 04/12/2014. Non-winning entries in each weekly draw will be entered into any subsequent weekly draw(s). The first (1) valid entry drawn in each weekly draw will each win AU$5,000. Thirteen (13) prizes in total will be awarded for this promotion. 7. Weekly winners will be published on rediATM.com.au/win on 16/12/2014 Promoter is Cuscal Limited, ABN 95 087 822 455 of 1 Margaret St, Sydney NSW 2000. NSW Permit No. LTPSNSW Permit No. LTPS/14/05257, VIC Permit No. 14/4593, ACT Permit No. TP14/02318, SA Permit No. T14/1214.

Internet Banking possible performance degradation

Due to scheduled maintenance Internet, Mobile and Smartphone Banking may experience performance issues on Sunday 31st August from 7pm until approximately 3am on Monday 1st September (ACST).

We apologise for any inconvenience this may cause.

Member Survey

We would like to advise members that over the next few weeks we will be conducting a Member Survey to hear your opinions about Beyond Bank, your levels of satisfaction and your attitudes toward us and our products. Members will be randomly selected to participate, and will receive a survey email invitation from ChantLink.

Your feedback is greatly appreciated, and we encourage all invited members to take part.

Individual responses will be strictly confidential and only your answers and broad demographics will be reported (not your name or personal information)

If you have any concerns about participating in this research, please contact us on 13 25 85.

Travel Advisory - Hurricane Iselle and Hurricane Julio

Please refer to the following information concerning those affected by Hurricane Iselle and Hurricane Julio in New Zealand.

SCAM ALERT Phishing Attack

Beyond Bank is aware of a current email scam targeting customers purporting to be from Beyond Bank Australia claiming that their online banking has been temporarily suspended, urging the customer confirms their account identity in order to regain access to their online banking.


Please see example of hoax email:


Dear Customer

your online banking has been temporarily suspended, due to irregularities on your account. We urge you confirm your account identity in order to regain access to your online banking.

Click here to get started

Note: This warning is only valid for 24hrs. Failure to adhere to this warning, will lead to the termination of your online banking.

Security Team
Beyond Internet Bank


Please do not click on any links, open attachments or enter any personal information in these emails. Beyond Bank will never send you an email with links to Internet Banking or ask you for personal information.


If you have clicked a link, opened an attachment, or noticed anything unusual within your Internet Banking session, call us immediately on 13 25 85.


Please refer to the Stay Smart Online website for information on securing your computer.

Malaysian Airlines Travel Advisory

We would like to extend our deepest sympathy to all those affected by this event. Please refer to the following information concerning those affected by Malaysia Airlines flight MH17 on 18 July 2014.

Member Survey

We would like to advise members that over the next few weeks we will be conducting our Annual Member Survey. Members will be randomly selected to participate, and will receive a survey email invitation from ORIMA Research. Your feedback is greatly appreciated, and we encourage all invited members to take part.

If you have any concerns about participating in this research, please contact us on 13 25 85.

Scheduled Maintenance 15 July

Due to scheduled maintenance Internet Banking will be unavailable on Tuesday 15h July 2014, from 3:30am until approximately 4:00am (ACST).

We apologise for any inconvenience this may cause.

Need help?
13 25 85

Online Enquiry


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