I would like to change the status of one of my PayTo agreements. How do I do this?
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You can make an update to the PayTo agreement e.g., pause or cancel it using Internet Banking.
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Call 13 25 85 and we can update the status of the agreement on your behalf.
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You can contact the Payee and ask them to change the status for you.
Note: If you are pausing or cancelling a PayTo agreement, you will only be cancelling the payment process and not any contractual agreements you have with the Payee. You may still be obligated to pay them.
You won’t be able to change the status of your PayTo agreement if:
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The PayTo agreement is cancelled
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The PayTo agreement was paused by the Payee (only the party that pauses a PayTo agreement can resume it).
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The PayTo agreement was paused by Beyond Bank. You will need to call us on us on 13 25 85 to assist you.
The Payee is at liberty to change the status of a PayTo agreement so the current agreement status may have been set by the Payee.
https://www.beyondbank.com.au/need-help/how-do-i-change-the-status-of-a-payto-agreement