Internet Banking.

A secure transaction environment that you can use to do your banking online.

It’s simple, fast and secure.

Move your money.

  • Transfer between your own accounts, other Beyond Bank member accounts and make BPAY® payments
  • Transfer to anyone, including international transfers and use PayID to pay and get paid in minutes
  • Redraw loans
  • Organise batch transactions.
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Manage your money.

  • Interest and balance details
  • Download transactions to your computer or search online for particular transactions using search filters
  • View eStatements
  • Transaction alerts. You can customise transaction alerts, via SMS or email.

Save time.

  • Track your spending and savings in easy to use illustrative graphs
  • Register and renew your details
  • Create new accounts and manage your cards all online
  • Apply for new loans. Our internet banking online loan application uses your online information to save even more of your time.

Internet banking tour and FAQs.

We’ve created a series of short videos to explain how easy Internet Banking is with Beyond Bank. Learn how to get started, activate your card and check out our frequently asked questions.

icon-internet-banking-purple Internet Banking

Our award-winning internet banking service has unique features and offers you a secure transaction environment to do your banking online.

Watch the short videos below to familiarise with the features.

Accounts.

Transfer money, make payments, see your account balances, transaction history and e-statements and discover how Beyond Finance Manager can help you to reach your savings goals.

Payments.
Pay your bills using BPAY, schedule payments, make international transfers in a variety of currencies and set up SMS alerts to be on top of your transactions.

Card Management.

Activate your card or change your PIN anytime. Notify your travel plans and we will help you to keep your money safe during your trip.

 

When logging in for the first time, you may be automatically prompted to choose a new password. Remember not to choose a password that is the same as your member number, or that is sequential letters or numbers. To maintain security, your chosen password must comply with the below:

  • Minimum of 8 characters in length
  • Maximum of 16 characters in length
  • Must contain letters and numbers
  • You may use a combination of lower and upper case letters, numbers and symbols
  • Do not include the following characters and/or spaces: < > /

Once the password has been changed, you will receive a confirmation message. Select Continue to navigate to the Welcome Screen:

If you are logging in to Internet Banking for the first time you will see an initial welcome screen, including some instructions to help you get started and an opportunity to download the Internet Banking Terms and Conditions within the Product Guide.

To continue, you must accept the Terms and Conditions. Click Accept to continue to Internet Banking: To provide additional security, a second form of identification is necessary if you want to use all of the features of Internet Banking. These features include External Funds Transfers (EFTs) and sending Secure Messages to our team.

When performing one of these actions, Internet Banking requests a security code that is verified against a code entered. For more details, please see Second Tier Authentication section.

Go to internet banking. Enter your member number into the first field and the password that you have chosen into the second, and then click Login. If you are not sure of your member number, you can find it at the bottom of your card, under your name.

From this page, you can also navigate back to the home page of our website by clicking the Visit Website link under the login fields. You can also view our latest news on the login page, which will alert you to any outages and other important news about Internet Banking.

If you forgot your password, simply click on the link SMS Password Reset located under the Log In button on the internet banking page.

Be in control of your finances.

With Beyond Finance Manager track where your money is coming from and where it's going to or set up a savings goal and we’ll show you what you need to do to achieve your goal and track your progress all the way.

Staying secure.

We take the online security of your money very seriously. That’s why we use the latest systems and technology to ensure your savings are safe with us.

We combine 128-bit encryption and sophisticated firewalls with 2-tier authentication to offer the highest online protection for your money and information. This enhanced security system might seem like a hassle at first, but it’s really simple to set up and use!

Simple login (tier 1 authentication)

Tier 1 allows you to access simple services like account balances and transaction history. It’s what you’re probably already used to – logging in with your member number and password.

Secure SMS and Security Token (tier 2 authentication)

Tier 2 is needed to protect your money when it moves. It makes sure it’s really you making the transfer or bill payment! For this, you need to add an extra passcode, generated with either Secure SMS or a VIP Security Token.

Secure SMS

With secure SMS, a secure code is sent to your mobile phone or a voice message call is made to your home or business landline phone.

 

 

VIP security tokens

For those members that can’t register for Secure SMS, Beyond Bank can provide VIP Security, in the form of either:

  • Mobile phone VIP Access - this relies on your mobile phone having web access, or you can use an app on your smart phone, to create a secure passcode using an online application (once downloaded it no longer requires access to the internet), or
  • A Hardware Security Token – a small, lightweight device that generates a unique 6-digit passcode every 30 seconds.

Once you’ve entered your Secure SMS or VIP Security Token passcode, you will have full access to all areas of Internet Banking, including our Secure Messaging service. And you only need to enter it once during each Internet Banking session.

We are here to help.

Have questions about internet banking or other ways to bank with us?
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Prefer to talk to someone? Our Customer Relationship Centre staff are here to assist you. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACST.
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Get answers on the spot using our live chat.
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We will never send you an email asking for your account, membership or password details. All eStatement notifications will be sent from the following email address beyondbank@edd.hpa.com.au For added security, eStatement notifications will never contain any links within the email you receive. To update your email address or register you can do so via internet banking. Some members may experience a discrepancy in accessing these historical eStatements. eStatements received by members prior to a merger may not be available as an eStatement, but are available on request.

®Registered to BPAY Pty Ltd ABN 69 079 137 518.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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