Internet Banking



Internet banking. It’s simple, fast and secure.

Beyond Bank’s Internet Banking is a secure transaction environment that you can use to do your banking online. Login to Internet Banking now!

Learn about budgeting and tracking your spending, registration, transferring funds and managing your financial details. It’s easy!

Forgotten your password?



Call us on 13 25 85 | Visit us

Award-winning internet and mobile banking

For the third year in a row we have been named Canstar’s Customer Owned Institution of the Year for Mobile & Online Banking!

We have been making online and mobile banking easier, simpler and more convenient based on our customer feedback and suggestions.

We will continue to remain at the forefront of digital innovation to make online banking easier for our customers and allow you to experience a seamless transition from desktop to mobile.


Internet banking tour

We’ve created a series of short videos to explain how easy Internet Banking is with Beyond Bank. If you have any problems, simply call our team on 13 25 85 and we’ll guide you through it.


Getting started

  • PayID: Send & receive money in minutes
  • Want to know if you spend more on groceries or your car? Track your spending and savings in easy to use illustrative graphs.
  • Register and renew your details. With internet banking, it is so simple to add and keep your personal details, passwords and contacts up to date.
  • Create new accounts. We have a number of products you can open online.
  • Activate new cards. You can activate your new Visa card or rediCARD via Internet Banking without needing to contact us!
  • Apply for new loans. Our internet banking online loan application uses your online information to save even more of your time.

Internet banking user guide

To help you use Internet Banking we have created two comprehensive user guides. One for everyday users and one for business customers. These guides detail all of the features in Internet Banking. They also feature a comprehensive contents page so you can easily find the section you need. You can download the guide by clicking the links below:

Internet Banking User Guide
Business Banking User Guide
Beyond Finance Manager User Guide
 

Staying secure

We take the online security of your money very seriously. That’s why we use the latest systems and technology to ensure your savings are safe with us.

We combine 128-bit encryption and sophisticated firewalls with 2-tier authentication to offer the highest online protection for your money and information. This enhanced security system might seem like a hassle at first, but it’s really simple to set up and use!

Simple login (tier 1 authentication)

Tier 1 allows you to access simple services like account balances and transaction history. It’s what you’re probably already used to – logging in with your member number and password.

Secure SMS and Security Token (tier 2 authentication)

Tier 2 is needed to protect your money when it moves. It makes sure it’s really you making the transfer or bill payment! For this, you need to add an extra passcode, generated with either Secure SMS or a VIP Security Token.

Secure SMS

With secure SMS, a secure code is sent to your mobile phone or a voice message call is made to your home or business landline phone.

VIP security tokens

For those members that can’t register for Secure SMS, Beyond Bank can provide VIP Security, in the form of either:

  • Mobile phone VIP Access - this relies on your mobile phone having web access, or you can use an app on your smart phone, to create a secure passcode using an online application (once downloaded it no longer requires access to the internet), or
  • A Hardware Security Token – a small, lightweight device that generates a unique 6-digit passcode every 30 seconds.

Once you’ve entered your Secure SMS or VIP Security Token passcode, you will have full access to all areas of Internet Banking, including our Secure Messaging service. And you only need to enter it once during each Internet Banking session.

Discover where you spend your money

Want to know if you spend more on groceries or your car? Track your spending and savings in easy to use illustrative graphs within internet banking.

Beyond Finance Manager automatically categorises your spending for you so you can easily see a snapshot of your transactions. You can also re-categorise your transactions to the categories to suit you.
 

Move your money

Beyond Bank’s internet banking website has a lot of simple and efficient tools to help you get things done, whether you’re out and about or in the comfort of your own home. 

Whether it’s transferring money, paying a bill or checking your balance, internet banking with Beyond Bank is a breeze.

With internet banking you can:

  • Transfer between your own accounts
  • Transfer to other Beyond Bank member accounts
  • Transfer to anyone, including international transfers
  • Make BPAY® payments
  • Redraw loans
  • Organise batch transactions 

Manage your money

Internet banking is such a simple way to keep track of where your money comes from and where it’s going. Get information about your money, in real time, 24/7.

Here’s some of what you can access online:

  • Interest details. Year-to-date interest details and interest details for the previous financial year.
  • Balance details. Keep track of your finances with a list of all account balance information, including current, overdraft limit, available and unavailable funds.
  • Transaction search and display. Download transactions to your computer or search online for particular transactions using search filters to find what you’re looking for.
  • View eStatements. Register to receive eStatements online via internet banking rather than receiving paper-based statements. eStatements provide convenient and immediate access to historical eStatement records. And they save paper too!
  • Transaction alerts. You can customise transaction alerts, via SMS or email.

Other Helpful FAQs

Internet Banking

When logging in for the first time, you may be automatically prompted to choose a new password. Remember not to choose a password that is the same as your member number, or that is sequential letters or numbers. To maintain security, your chosen password must comply with the below:

  • Minimum of 6 characters in length
  • Maximum of 32 characters in length
  • May contain a combination of letters, numbers and special characters
  • May contain uppercase and lowercase letters
  • Cannot contain the following characters: < >

Once the password has been changed, you will receive a confirmation message. Select Continue to navigate to the Welcome Screen:

If you are logging in to Internet Banking for the first time you will see an initial welcome screen, including some instructions to help you get started and an opportunity to download the Internet Banking Terms and Conditions within the Product Guide.

To continue, you must accept the Terms and Conditions. Click Accept to continue to Internet Banking: To provide additional security, a second form of identification is necessary if you want to use all of the features of Internet Banking. These features include External Funds Transfers (EFTs) and sending Secure Messages to our team.

When performing one of these actions, Internet Banking requests a security code that is verified against a code entered. For more details, please see Second Tier Authentication section.

Go to internet banking. Enter your member number into the first field and the password that you have chosen into the second, and then click Login. If you are not sure of your member number, you can find it at the bottom of your card, under your name.

From this page, you can also navigate back to the home page of our website by clicking the Visit Website link under the login fields. You can also view our latest news on the login page, which will alert you to any outages and other important news about Internet Banking.

You can register for internet banking when creating your membership with Beyond Bank, whether that’s in a branch or over the phone.

A staff member in a branch will be able to register you for internet banking at any time during business hours. If you are unable to get to a branch, you can call the Customer Relationship Centre on 13 25 85 and quote your telephone access passcode to register.

Once you have registered, you can navigate directly to internet banking by typing online.beyonbank.com.au into your browser address bar, or by clicking the link to internet banking on our website.

 

To help you on your way


Want to access your accounts anytime, anywhere?

Telephone banking with Beyond Bank is safe and secure. We’re here for you 24 hours a day, 7 days a week.

Find Out More

Get the Beyond Bank Mobile App!

It’s an easy way to pay bills, transfer money and access your account details.

Find Out More

We will never send you an email asking for your account, membership or password details. All eStatement notifications will be sent from the following email address beyondbank@edd.hpa.com.au For added security, eStatement notifications will never contain any links within the email you receive. To update your email address or register you can do so via internet banking. Some members may experience a discrepancy in accessing these historical eStatements. eStatements received by members prior to a merger may not be available as an eStatement, but are available on request.

®Registered to BPAY Pty Ltd ABN 69 079 137 518.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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