Annual Report.
Our Annual Report provides a comprehensive overview of our financial performance, business growth and Board of Directors’ report for the previous financial year.
Corporate Report.
Our corporate report outlines who we are as a mutual bank, our values and purpose. It covers our performance in relation to people, profit and planet.
Members meetings.
Access to the results and download the record of the 2020 Annual General Meeting.
Customer Owned Code of Practice.
We have voluntarily subscribed to, and are committed to complying with, the Customer Owned Banking Code of Practice. This code establishes higher standards than the law requires in a range of areas, and addresses issues not addressed by the law. In adopting this Code, we agree to abide by the higher standards and additional requirements set out in the Code. It includes seven key promises we must make to our customers to ensure that we will be fair and ethical when dealing with you.
Whistleblower Policy.
We are committed to creating and maintaining a fair working environment with an open and transparent culture. If you have any concerns about misconduct, we are committed to the establishment, implementation and management of an effective Whistleblower program.
Financial Claims Scheme.
Australia has one of the strongest banking systems in the world. You can have confidence that all Australian banking institutions must meet the toughest regulatory standards, designed to protect you.
