e-Payments Code

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ePayments Code

We have voluntary subscribed to, and are committed to complying with, the ePayments Code, which is administered by the Australian Securities and Investments Commission (ASIC).

The ePayments Code regulates electronic payment transactions, including ATM, EFTPOS, internet and mobile banking, debit and credit card transactions (not validated by a signature), BPAY; and new technologies such as Visa PayWave.

The ePayments Code:

  • requires us to give you terms and conditions, information about changes to terms and conditions (such as fee increases), receipts and statements,
  • sets out the rules for determining who pays for unauthorised transactions, and
  • establishes a regime for recovering mistaken internet payments.

To find out more about the ePayments Code, visit ASIC's website.

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