Recognition like this doesn't come easily. Over 48,000 customers in 32 countries were surveyed. They evaluated their bank based on customer services, digital services, and importantly, trust. Our customers have rated us highly in all these areas, once again placing us amongst the best banks in Australia. 

We’re in great company, too. The customer-owned banking sector continues to dominate the rankings, with the top three spots held by customer-owned banks. It reflects the attitudes of Aussies who value banking with organisations that are focused on giving back to their customers and communities.  

Our style of banking means our customers are our shareholders, so there are no competing interests. All profits are returned to our customers through better rates, fairer fees, responsible lending, superior customer service and our multi-award-winning internet banking and mobile app. 

Everything we do is to benefit our customers and their communities. We understand that when our customers and communities thrive, so do we. 

Beyond Bank’s CEO Robert Keogh is thrilled to again see Beyond Bank at the top of the list.  

“Ranking in the top three for the second consecutive year reflects our commitment to innovation and building strong relationships with our customers and communities.” said Keogh.  

Thank you to our customers who participated in the survey and ranked us number three in Australia in 2023. You can view the full results for Forbes World's Best Banks here.