Internet and Mobile Banking Issues

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Update 4:40pm

The Internet and Mobile Banking service are now restored. We are very sorry for the inconvenience caused, and thank you for your patience during this time.

Update 4:25pm

We are experiencing problems with slowness on our Internet Banking and our Mobile App services. Our team is continuing to investigate, and we’ll provide an update as soon as we know more.

We are experiencing problems with Internet Banking and our Mobile App.

Our team is currently investigating, and we’ll provide an update as soon as we know more. We apologise for any inconvenience and thank you for your patience.

Also in Service and systems updates

Scheduled maintenance – Sunday, 26 November 2023.

  • Featured
  • Service and systems updates
Scheduled maintenance will occur Sunday, 26 November 2023, between 2am and 7:30am ACDT. During this time our Internet, Telephone & Mobile Banking will be unavailable. Card and ATM transactions may also be impacted. Thanks in advance for your patience.
Read article

Scheduled maintenance – Sunday, 18 June 2023.

  • Featured
  • Service and systems updates
Scheduled maintenance will occur Sunday, 18 June 2023, between 2am and 7am ACST. During this time, our Internet, Telephone and Mobile Banking will be unavailable. Card and ATM transactions may also be impacted.
Read article

We are having some issues with our Customer Relationship Centre.

  • Featured
  • Service and systems updates
We are having some issues with our phone service. Our team is working to fix it and we’ll post an update shortly. There is no impact to our online or branch services.
Read article
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