Telephone Banking

Still like talking to a human being? We like talking to you, too.

You can access our telephone banking services, anytime, anywhere. Chat to one of our consultants or access us through our automated Telephone Banking service on 13 14 02 - 24 hours a day, 7 days a week.

Either follow the phone prompts to manage your money, or press five to talk to one of our Australian-based Member Service Consultants.

As a mutual bank, we put our customers first. Our profits go towards our customers and communities – not share market investors. We offer you lower fees, lower lending rates, higher investment rates, better banking products and support for community projects. Join the bank that gives back.

A safe and convenient way to bank 13 25 85

Call us on 13 25 85 | Visit us

Telephone banking with Beyond Bank is a safe and convenient way to:

  • Check your balances and transactions
  • Transfer money between your accounts and to other people
  • Pay bills using BPAY® ; and more.


Banking over the phone

  • Check your savings, term deposit and loan account balances
  • Check your last 10 transactions on each account
  • Transfer funds between accounts
  • Transfer funds to another membership with us
  • Pay bills using BPAY®
  • Change your passcode
  • Access multiple memberships
  • Check your interest earnings on, or charged to, your accounts
  • Get a branch location.


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Get the Beyond Bank Mobile App!

It’s an easy way to pay bills, transfer money and access your account details.

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Full terms, conditions, fees and charges are available in our Product Guide and Fees and Charges booklets. These booklets are available upon request, can be downloaded from our website and will be provided at the time of acquiring the product. Before acquiring the product, you should consider if this product is appropriate for you.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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