How do I activate my card?
You can activate your card(s) in one of the following ways:
- Internet Banking (Internet Banking Passcode required). Services > Card Management > Activate Card
- Mobile App (Mobile App PIN required). Menu > Manage Cards > Click the card you want to activate > Activate Card
- Visit your nearest branch
- Call our Customer Relationship Centre on 13 25 85
- If you use Mobile or Internet Banking, you will not be sent a PIN in the post but can select a PIN at any time using the 'Change PIN' in the Card Management screen once the card is activated.
- If you access the Digital Card option before your card arrives in the post, you may not be required to activate the card separately once the card has physically arrived.
Other helpful FAQs.
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