How do I order a replacement for my damaged card?

Credit Cards

Staff in the Customer Relationship Centre (CRC) can order a new card for you, which can be activated immediately in our App so you can use your mobile wallet while you wait for your card to be delivered. The card can take between 7-10 days business days to arrive.

https://www.beyondbank.com.au/need-help/how-do-i-order-a-replacement-for-my-damaged-card

Other helpful FAQs.

Credit Cards

https://www.beyondbank.com.au/need-help/how-can-i-activate-my-card

https://www.beyondbank.com.au/need-help/how-do-i-close-my-credit-card

https://www.beyondbank.com.au/need-help/what-do-i-do-if-my-card-is-lost-or-stolen

https://www.beyondbank.com.au/need-help/can-i-get-assistance-applying-card-control-functions-in-a-branch

https://www.beyondbank.com.au/need-help/if-i-decide-to-cancel-a-card-after-applying-a-block-will-this-override-the-blocks

Can't find what you're looking for?

Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.

Have feedback or questions you would like to add to our help section?

Our friendly Customer Relationship Centre staff are here to assist you over the phone.