When disasters occur, many communities around Australia face hardship as a result.
Major disasters lead to a significant need for immediate emergency assistance, and of course, for longer-term relief once the crisis is over.
When this happens, we’re here for you and with you - to help in any way we can.
If you are experiencing financial hardship and need support, please get in touch with us so that together, we can work out a way to help you and your family.
How we can help
How to get in touch
Phone 13 25 85
Send us a secure message via Internet Banking or our App
Email us to contactus@beyondbank.com.au
Or visit your nearest Beyond Bank branch, if safe to do so.
Insurance Claims.
If you hold an insurance policy with Beyond Bank through Allianz, please contact Allianz directly.
Phone: 1300 555 030
Website: click here
Other numbers.
Government Assistance.
You may be entitled to government assistance.
Phone: 132 850
Website: click here
St Vincent de Paul Society.
Phone: 13 18 12 (Option 3)
Website: click here
Australian Red Cross.
Phone: 1800 733 276
Website: click here
The Salvation Army
Phone: 1300 662 217
Website: click here
Assistance from energy providers.
Energy Australia
Phone: 1800 120 084
Website: click here
AGL
Phone: 13 12 45
Website: click here
Origin Energy
Phone: 13 24 61
Website: click here
Assistance from telecommunication providers.
Telstra
Phone: 13 22 03
Website: click here
Optus
Phone: 1300 301 671
Website: click here
Vodafone
Phone: 1300 650 405
Website: click here
