When natural disasters strike, we're for and with you.

When disasters occur, many communities around Australia face hardship as a result.

Major disasters lead to a significant need for immediate emergency assistance, and of course, for longer-term relief once the crisis is over.

When this happens, we’re here for you and with you - to help in any way we can.

If you are experiencing financial hardship and need support, please get in touch with us so that together, we can work out a way to help you and your family.

How we can help

  • Deferring of repayments on your home loan
  • Restructuring your business loans which could include the limiting or removal of fees
  • Assistance with helping you access your term deposit
  • Connecting you to our support team.

How to get in touch

Phone 13 25 85

Send us a secure message via Internet Banking or our App

Or visit your nearest Beyond Bank branch, if safe to do so.

Insurance Claims.

If you hold an insurance policy with Beyond Bank through Allianz, please contact Allianz directly.

Phone: 1300 555 030

Website: click here

Other numbers.

Government Assistance.

You may be entitled to government assistance.

Phone: 132 850
Website: click here

St Vincent de Paul Society.

Phone: 13 18 12 (Option 3)
Website: click here 


Australian Red Cross.

Phone: 1800 733 276
Website: click here


The Salvation Army

Phone: 1300 662 217
Website: click here


Assistance from energy providers.

Energy Australia
Phone: 1800 120 084
Website: click here

Phone: 13 12 45
Website: click here

Origin Energy
Phone: 13 24 61
Website: click here


Assistance from telecommunication providers.

Phone: 13 22 03
Website: click here

Phone: 1300 301 671
Website: click here

Phone: 1300 650 405
Website: click here

Back to top

Share this page

Excellent choice!

Do you already bank with us?

< Back

Welcome back!

You can open a new account quickly and easily using Internet Banking.

< Back

Welcome back!

Salary Packaging Customers can open a new account quickly and easily using Internet Banking.