With COVID-19 outbreaks around Australia and significant restrictions in place, we are ready, willing and able to assist our customers and their families and the communities that we operate in.

We know everyone’s situation is different and our large network of banking staff across Australia is standing by to reassure our customers and to give them the confidence and support they need to get through this period of uncertainty.

Effective immediately, we are once again offering support packages for our personal and business customers experiencing current and ongoing financial hardship.
 

We have a range of support options available for discussion with eligible home loan customers (Principal & Interest and Interest Only residential home loans and residential investment home loans), including:

• Deferring of loan repayments for 3 months (interest will be capitalised to the loan and the term of the loan extended)
   
• Waiving fees for the restructuring or consolidation of loans
   
• Interest rate reductions and waiving fees for early withdrawal of term deposits prior to maturity.
   

• Restructuring options (subject to approval)
   
• Deferring business loan repayments for 3 months (interest will be capitalised to the loan and the term of the loan extended)
   
• Waiving fees for the restructuring or consolidation of loans
   
• Interest rate reductions and waiving fees for early withdrawal of terms deposits prior to maturity
   
• Supporting the working capital needs of our customers.
   

Please note that the support outlined above is only applicable for existing customers and is offered on a case by case basis. Each solution will be individually tailored for our customers by our COVID Support Team to suit their circumstances.

Impacted customers should speak with their local branch, Business Banking Manager or with our team on 13 25 85 regarding these support packages. You can find more information at www.beyondbank.com.au/financial-wellbeing