Optimizely_NA_bank-of-the-year-2022
For and with you
Corporate Announcements

Beyond Bank wins Bank of the Year 2022 in Roy Morgan's Customer Satisfaction Awards.

2 minute read
2 October 2023
Corporate Announcements

Roy Morgan, Australia’s largest independent Australian research company, has named Beyond Bank as Bank of the Year 2022 in their annual Customer Satisfaction Awards.

Roy Morgan tracks customer satisfaction, trust, engagement, loyalty, advocacy and Net Promoter Scores across a wide range of industries and brands.

Over 60,000 Australians surveyed from January to December 2022 named the companies they dealt with across more than 30 industries and rated how satisfied they were with them. Monthly Customer Satisfaction winners are recorded in each category throughout the year, with the annual award going to the company with the most monthly wins.

“Beyond Bank gathered six consecutive monthly wins from July 2022 to win the Bank of the Year 2022 Award,” said Nick May, Chief Customer Officer of Beyond Bank.

“As a customer-owned bank, the welfare of our customers and their communities is always at the forefront, guiding how we run our business.  

“We are pleased that our customers think we’re on the right track, and that they have acknowledged our efforts to do things right by them.  

“These awards are a wonderful testament to our incredible people, who are at the heart of our organisation and always go the distance to support and find the right solutions for our customers,” said Mr May. 

 


About the awards.

For more information on Roy Morgan’s Customer Satisfaction Awards, visit roymorgan.com


Also in Corporate Announcements

Our website has a new look.

Our website has a new look.

We’ve refreshed the design, made it easier to get around and introduced some great new features. Our web address has remained the same: beyondbank.com.au

View article
Interest rate update - December 2023.

Interest rate update - December 2023.

Beyond Bank Australia has carefully reviewed our rates following the recently announced changes from the RBA regarding the official cash rate.

View article