tap2secure card controls.

You decide how and where you can use your cards. Available 24/7 in your App or Internet Banking.

Your card, your way.

online purchases

Online Purchases.

Prefer to shop locally? Restrict online purchases within Australia only, or disable altogether. 

 

contactless payment

Contactless.

Protect your card from accidental payments, or remove the temptation for a quick splurge.

in store purchases

In-Store Purchases.

Want to use a card for online purchases only? Restrict in-store purchases to Australia-only or disable altogether.

digital wallet

Digital Wallet.

Lost phone? Disable Digital Wallet payments until you find it, or get it replaced. Contact us for help.

More flexibility to make your life easier.

Misplaced your card? Place a temporary lock on the card until you’re certain it’s gone. Then simply report your card as lost or stolen.

Want to be informed of specific or all card activity? Flexible card alerts will have you informed. Available through SMS*, email or push notifications. 

Forgotten your PIN and the bank is closed? Change your PIN 24/7, straight from the palm of your hand!

 

Instant access with award winning banking*.

Download on the App Store Get it on Google Play

tap2secure card controls are also available in Internet Banking.

 

Managing your card in Internet Banking is simple and secure.

  • Log in to Internet Banking
  • Go to Services, then Card Management
  • Validate secure SMS
  • Simply enable or disable the features you wish to alter.

Fast card control and block at your fingerprints.

tap2secure card control FAQ's

cc-generic Credit Cards

You can activate your card through internet banking or your app.

Internet Banking 

You can activate a card you have received in the post under the Activate Card screen on the Services section of the main navigation menu.

Simply enter all of the card details in the fields provided, and click Activate Card. Your card will be active approximately 10 minutes after completing this process.

Mobile app.

Activate your card in 3 simple steps under the card management option. Check out the video to see how easy is to do it.

 

If your card is lost or stolen you should let Beyond Bank know immediately.

The fastest way to cancel a lost or stolen card is by calling our 24-hour lost or stolen card hotline on 1800 648 027 or +61 2 8299 9101 from overseas.

During business hours you can also cancel a lost or stolen card by calling our Customer Relationship Centre (CRC) on 13 25 85, or you can cancel your card through internet banking.

Still have questions?

services
Our friendly Customer Relationship Centre staff are here to assist you. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACST.
Call Us
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Prefer to send a question? Contact us and we’ll get back to within two business days.
Email Us
chat
Our live chat is available weekdays 9am - 5pm.
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*Canstar’s Customer Owned Institution of the Year for Mobile & Online Banking 2016-2020.

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