Your card, your way.
Online Purchases.
Prefer to shop locally? Restrict online purchases within Australia only, or disable altogether.
Contactless.
Protect your card from accidental payments, or remove the temptation for a quick splurge.
In-Store Purchases.
Want to use a card for online purchases only? Restrict in-store purchases to Australia-only or disable altogether.
Digital Wallet.
Lost phone? Disable Digital Wallet payments until you find it, or get it replaced. Contact us for help.
More flexibility to make your life easier.
Misplaced your card? Place a temporary lock on the card until you’re certain it’s gone. Then simply report your card as lost or stolen.
Want to be informed of specific or all card activity? Flexible card alerts will have you informed. Available through SMS*, email or push notifications.
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Forgotten your PIN and the bank is closed? Change your PIN 24/7, straight from the palm of your hand!
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tap2secure card controls are also available in Internet Banking.
Managing your card in Internet Banking is simple and secure.
- Log in to Internet Banking
- Go to Services, then Card Management
- Validate secure SMS
- Simply enable or disable the features you wish to alter.
Fast card control and block at your fingerprints.
tap2secure card control FAQ's
Still have questions?
Our friendly Customer Relationship Centre staff are here to assist you. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACST.
Call Us
Prefer to send a question? Contact us and we’ll get back to within two business days.
Email Us
Our live chat is available weekdays 9am - 5pm.
Let's Chat
*Canstar’s Customer Owned Institution of the Year for Mobile & Online Banking 2016-2020.
