How do I dispute a PayID on Internet Banking?
If we find that your PayID is already in use you will see a message when creating a PayID.
If you consider that your PayID may have been created by someone else you can dispute the ownership by clicking on Dispute PayID.
The, request and enter the code that was sent to your registered mobile number.
We will investigate this PayID dispute and get back to you with a resolution or update soon.
https://www.beyondbank.com.au/need-help/how-do-i-dispute-a-payid-on-internet-banking