Something has gone wrong, who can I contact?
If you have any questions, or if you would like to report an error, you can do this by visiting a branch, calling the Customer Relationship Centre or sending a secure message via the app or Internet Banking.
For general enquiries you can also submit an Online Enquiry by tapping Contact Us from the menu and then selecting Email Us.
https://www.beyondbank.com.au/need-help/mobile-banking-enquiries