News.

Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

Latest news.

Intermittent Transaction Issue - 21 November 2022

  • Featured
  • Service and systems updates
We are impacted by an intermittent issue across a number of financial institutions preventing customers from being able to complete card transactions and banking payments.
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Scheduled maintenance – Monday 12 December.

  • Featured
  • Service and systems updates
As part of our ongoing improvements to banking services, scheduled maintenance will occur between 4:10am to 8am (ACST) on Monday 12 December. During this time our Internet, Telephone & Mobile Banking will be unavailable. Card and ATM transactions may also be impacted. Thanks in advance for your patience.
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Scheduled maintenance – Sunday 20 November

  • Featured
  • Service and systems updates
As part of our ongoing improvements to banking services, scheduled maintenance will occur between 02:10am to 7:30am (ACST) on Sunday 20 November. During this time our Internet, Telephone & Mobile Banking will be unavailable. Card and ATM transactions may also be impacted. Thanks in advance for your patience.
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Interest rate update - November 2022

  • Featured
  • Corporate announcements
Beyond Bank Australia has carefully reviewed our rates following the recently announced changes from the RBA regarding the official cash rate.
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Interest Rate Updates (savings accounts) - November 2022

  • Featured
  • Corporate announcements
Following a recent review, we would like to announce that we will have made some rate changes to our Savings Account products.
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Internet and Mobile Banking Issues

  • Featured
  • Service and systems updates
We are experiencing intermittent problems with Internet Banking and our Mobile App. Our team is currently investigating, and we’ll provide an update as soon as we know more. We apologise for any inconvenience and thank you for your patience.
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Interest rate update - October 2022

  • Featured
  • Corporate announcements
Beyond Bank Australia has carefully reviewed our rates following the recently announced changes from the RBA regarding the official cash rate.
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Scam alert – Avoid Remote Access Tool (RAT) Scams by checking your devices

  • Featured
  • Online security
  • Staying Safe Online
Beyond Bank knows our customer data is critical, so we have the highest levels of security and technology protecting your important information. Our people are alert and trained to detect and respond to suspicious banking activity, particularly during this critical time.
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Scam alert – Avoid online scams by protecting your personal and financial information

  • Featured
  • Online security
  • Staying Safe Online
Beyond Bank knows our customer data is critical, so we have the highest levels of security and technology protecting your important information. Our people are alert and trained to detect and respond to suspicious banking activity, particularly during this critical time.
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Scheduled maintenance

  • Featured
  • Service and systems updates
As part of our ongoing improvements to banking services, scheduled maintenance will occur between midnight and 3:00am (ACST) on Sunday 25 September. During this time our Internet, Telephone & Mobile Banking will be unavailable. Card and ATM transactions may also be impacted. Thanks in advance for your patience.
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Scam alert – Unsolicited requests to reset banking passwords and for SMS codes

  • Featured
  • Online security
  • Staying Safe Online
We've recently received reports of scammers impersonating us, including spoofing our contact phone numbers. Some of our customers are getting unsolicited calls from the ‘Beyond Bank Fraud Team’ to reset Internet Banking passwords and ask for SMS codes.
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Interest rate update - September 2022

  • Featured
  • Corporate announcements
Beyond Bank Australia has carefully reviewed our rates following the recently announced changes from the RBA regarding the official cash rate.
Read article
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